Dear Guests of Gordon Salon,
to comply with social distancing requirements, we are only allowing one person for every 120 square feet. That means only 3 to 4 stylists and a small support team will be in the salon at any time. Therefore the time the salons will be open will be slightly longer in order to accommodate two complete shifts and all the demand we will be experiencing.
It will be a different experience in how the salon operates moving forward, starting with a text system for checking in.
We will ask you to text the salon to let us know when you have arrived, at this point we will check you in and ask for you to stay in your vehicle until we text you saying your seat is now available. This will allow time for the previous client to vacate the salon and give your stylist a moment to sanitize the station.
We are asking that you come on time for appointments as we will be allowing cleaning time between appointments but we can’t afford the time to be waiting as we will be working diligently to keep appointments moving forward in a safe manner, to accommodate everyone's needs.
We are asking that no additional people come in with you such as a child or a caregiver (unless absolutely needed for physical needs) as we are limited on the amount of people that can be within our spaces and our waiting areas will be reserved for color processing clients. Multiple family appointments will be handled as above to help keep possible exposure to everyone at a minimum. If a parent or caregiver must accompany the client, please let us know in advance so we can set up an area for them to wait.
All staff members will be temperature tested at the beginning of each shift, they will all be wearing masks adhering to and following new sanitation guidelines we have implemented such as wearing gloves and using sanitation wipes.
They will assist you in the retail area by pulling all the products you need and placing them at the desk for checkout and bagging to reduce the exposure of touching items and spreading. We began curbside pickup prior to this event, so we are still going to be offering that service for all retail items.
There will be posters throughout the salons to help guide you through these changes. We are going to try and focus on being able to service as many of you as possible to help get your mind-body wellness back on track. We will give out more information on that soon. It is a new world out there and we want you to know that we can't wait to get back into the salons and start to do what we love.
We appreciate your patience with us as we start to navigate this new journey together. We do ask that if you have been sick or have been around someone that has been sick to not come into the salons for the 14 day period after exposure, or for 14 days of being fever free.
We are here for you if you have any questions or concerns please don’t hesitate to call, text, or email. We have remote team members available & curbside pickup available by phone Monday - Saturday 10 AM to 4 PM.
Thank you for your kindness and support during this difficult time.
All the best,
Pam, Tony Gordon and all your friends at the Gordon Salons